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SIRIUS Consulting & Training GmbH
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ServiceNow

TAKE YOUR ITSM TO THE NEXT LEVEL

Take full advantage of the cloud-based ESM solution ServiceNow and integrate it seamlessly into your ITSM.

If you want to optimize your company’s IT processes with new tools, ServiceNow is just the solution.

The market leader in Enterprise Service Management (ESM) presents cloud-based solutions for business processes that can be smoothly integrated into your existing software. Simple operability and workflow-based processes have already convinced thousands of customers to adopt them.

You want to implement ServiceNow in your company? Then capitalize on our wealth of expertise in ITSM and a proven reference model to get it done.

Other services

SERVICE MANAGEMENT / IT SERVICE MANAGEMENT / DEMAND MANAGEMENT / CUSTOMER SERVICE MANAGEMENT / SAP SOLUTION MANAGER / PROCESS ASSESSMENT & OPTIMIZATION

ServiceNow and SAP: Bringing the Best of Both Worlds Together

Many companies today prefer to use more user-friendly tools for incident and change request management than SAP Solution Manager. ServiceNow provides a modern alternative. But there’s no need to pull the plug on SAP Solution Manager right away!

SAP Solution Manager remains important for integrated change and release management. It is important to combine the tools and make the best of both worlds. The technical control of your landscape remains in SAP Solution Manager, but you, with our help, will manage your processes completely via the ServiceNow platform.

Marco Gubala

Marco Gubala Business Unit Manager

Areas of focus: SAP Solution Manager, IT Service Management Process Consulting, IT Process Optimization & Organizational Change- und Project Management

USE THE FOLLOWING INTERFACES

Incident Management

Easy access to IT support increases the satisfaction and thus the productivity of your employees.

Change- and Release Management

Integrated and automated control of all processes accelerates change management and minimizes risks.

Reporting & Dashboards

All important data is collected in one place, so you have an overview of all changes.

AppOps & BusOps

Manage your business processes and applications easily and conveniently.

A Comprehensive Service

SIRIUS supports your company throughout all project phases:

Process & Tools Consulting

With our many years of expertise, we help you select the processes and tools you need. We tailor our consultations to the needs of your company and employees.

Planning

After selecting suitable processes and tools, we plan the next steps together. Here, too, we are guided by your requirements, always giving clear advice and driving the project forward.

Implementation

Then our experts will implement the interfaces in your system. You will be surprised how quickly and easily this works. What’s more, daily business can continue as usual

Support

Even after the implementation we continue to respond to your questions and problems. Our team has a handle on the problem and can quickly remove any complications or uncertainties.

Your benefits

Effective Optimization

Process optimization and automation make ITSM more efficient and cost-effective.

Comprehensive Implementation

From consulting and implementation to support, you can rely on our experienced professionals.

Instant Reporting

You always know how the project has progressed and how it will develop.

COPERNICUS: DER EXPERTEN-BLOG VON SIRIUS

Die digitale Businesswelt im Mittelpunkt: Auf COPERNICUS teilen unsere Berater ihre Erfahrungen.