Due to changes in organisational models and your ITSM processes, your IT organisation is also undergoing regular change. Agile project approaches, SAFE-based organisational structures or changes in the business model make it necessary to regularly train and educate your IT staff. To be on the same page, you should see further training as an important component of your success as an internal/external IT service provider.
Training
Keeping your employees up to date for your service management.
Certifications and further training are extremely important to ensure a professional demeanour. Through our coaching and training, we offer optimal preparation for a common internal understanding of ITIL4© or preparation for the introduction and certification according to FITSM.
Furthermore, we also support training for your internal processes in your organisation. Whether you are planning the introduction of ITSM processes according to ITIL4© or your organisational culture according to the service consumer principle and value orientation through ITIL4© or you are planning the introduction – let our experts/trainers provide you with both technical and theoretical training.
Our trained coaches have a high level of expertise and the appropriate certification level in the respective specialist areas and methodologies and are therefore able to guarantee a low failure rate among participants in the certifications.
Don’t stand still, but continue your education to remain successfull.
Contact us today for
Training ihrer Mitarbeiter angelehnt an ITIL4©
- Training your employees according to FITSM
- Training your employees for internal ITSM processes
- Tool-related training for the use/administration of SAP Solution Manager, SAP CloudALM, JIRA Service Management, ServiceNow, Confluence
- Support in the conception & implementation of internal training (also through train the trainer concepts)
at SIRIUS Consulting & Training GmbH to find out more about their certification and training options and how we can help you.
FAKTEN, HINTERGRÜNDE, MEINUNGEN
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