How can you determine how well an operating area is performing or how effectively it is meeting its objectives? Well-defined and accurate key performance indicators (KPI) should provide information to derive reliable statements.
KPI Performance Reporting
WE CREATE OVERVIEW
We at SIRIUS support you in ensuring an overview of your processes and structures and accompany you in handling a wide variety of topics.
Our Offering covers 4 topics, which are to be gone through in different intensity. The overall objectives are:
- Establish meaningful KPIs aligned with business priorities and actual processes.
- Transparency regarding definition, impact, tracking and data gathering
- Holistic performance reporting for productivity and efficiency
Improving data collection and data generation
The first area focuses on reviewing existing KPIs to question their previous definition and whether they still reflect reality. It must be understood how the KPIs are determined, on which data basis they are created and how often. For a holistic view, it is necessary to recognize which measures need to be initiated based on the KPIs and how they affect the processes.
If it is determined that the previous KPIs are not sufficient or that there are ‘white spots’, the second step is to systematically define new KPIs. This is not about ‘redoing everything’ and introducing as many new KPIs as possible – no, you need to stay focused and ask yourself what the company’s goals are and how they impact the work, what you want to track and where the data comes from.
Moving on, in the third focus area, we look at the quality and meaningfulness of KPIs. The basis for this is data: how is data determined, what is the quality of the data, are there manual processing steps in the creation of the KPIs? – These are essential questions in this topic area. Clear specifications must be developed for this.
The last area builds on the defined KPIs and claims to create a holistic reporting that reflects the most important points at a glance and supports decision-makers in making fact-based decisions with maximum transparency.
